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Please note that there is one screen to record a complaint/ customer request and in need of reply or addition will be written in the same screen and record date (manual)
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Where each section has a separate screen for writing. (None)
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The problem cannot be printed or displayed and answered in a consistent context
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You can’t send the problem/complaint to more than one section at the same time.
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You can’t print a detailed report of the problems and their solutions.