Showing this Error -Connected to Orchestrator but was unable to retrieve a license. Please contact your automation department

[Ajinya_jorwekar]

we have just purchased license of Unattended Enterprise 2023.4 version Licesnse, and trying to connect with Orchestrator, But why its showing this “Connected to Orchestrator but was unable to retrieve a license. Please contact your automation department.”

Plese help me to get out of this,

[Gokul001 (Gokul Balaji)]

Hi @Ajinya_jorwekar

Check out the thread

Connected to orchestrator, but unable to retrieve the license

Hello, You are getting this error as license is not allocated properly in the Orchestrator. You can go to Tenant->Settings->License and verify the license is allocated properly. If not go to Admin->License-> and allocate the licence. Below video can help you out. [UiPath - How to connect UiPath to Orchestrator|Run Process,Jobs & Triggers|UiPath Licensing]

Regards
Gokul

[Gokul001 (Gokul Balaji)]

@Ajinya_jorwekar

Check whether you have provide the Domain name

Regards
Gokul