Setup error on integration connection Celonis EMS <> UiPath on-premise

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1

Hi,

In a Celonis EMS action flow I am trying to setup a connection with our UiPath on-premise Orchestrator. Whatever I try I get below error. Frist I thought it were the Celonis EMS IP addresses that were blocked on the webserver, but after whitelisting those I still see the same error.

Connection error2
Connection error2719×632 46.1 KB

Does anybody has experience with this particular connection? Or any idea on what I could try?

Many thanks in advance!

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2

Hello @Albert-Jan!

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3

Hello,
Did you manage to get answer with it? I am also having similar issue.

Br,
Nabin

4

Hi Nabin,

It is not working yet, only I did get some help from the Celonis support team.
On the server where you have the Orchestrator running you need to whitelist
the following IP-addresses;

  • 51.116.175.215
  • 51.116.239.165
  • 20.52.130.129
    → Both inbound and outbound
    → Protocol TCL
    → Ports: 443, 5432 and 300015

Despite I did this, it is not working yet. So I asked for additional support from Celonis and out IT.

Looking forward to see if this works for you.

Regards,
Albert-Jan

1 Like
5

Hi,

It did work after whitelisting the IPs for me. I hope, this is resolved for you too.

Br,
Nabin

6

Hi Nabin,

That is great! Still no success here :-(. May I ask what account you used for
the username/email address? The admin account of the Orchestrator? Or an account
that has access to the webserver where the Orchestrator is running?

And did you or your IT made other changes then the whitelisting?

Thx,
AJ

7

Hello AJ,

I just saw this reply, as I was away for a month.

I created a local account in orchestrator and assign the access it needed to create queue items and jobs but also view access on tenant level.

I got help from IT to whitelist the IPs (all ips) of celonis to allow to make connection to our on-prem orchestrator server.

hope this helps you.
Br,
Nabin