Hey, I keep seeing this internal server error popping up on some solutions in orchestrator, not sure what the cause is or what a potential fix may be?
@alex.quinn Welcome to Community!
First checks,
- ensure you have good internet connection.
- Orchestrator and robot both are connected.
Use debug option and add the breakpoint before/on of this Set Transaction sequence from there use step into option and find out where exactly issue is occuring. So that you get to know at which activity the error persisting
Click on that i icon and share the details here to see what’s the error exactly.
My initial thoughts would be this is due to intermittent network issue. If you are unable to reproduce the issue, it’s better to put this into Retry Scope.
It does happen in the early hours, might be intermittent - ill have a look!
Then to avoid this issue before status update increase some delay and add the retry for that set transaction status.
Usually, 5xx internal server errors are caused by Orchestrator services.
Raise a case with Support at https://customerportal.uipath.com/ and provide the relevant details for us to check.
Thank you i will raise one now