Set a Condition for Transaction Items coming from Que

[Sisay_Dinku]

Hi team,

I want to set a condition where I carry out activities depending on the value I get from Queue via transaction Item.
The condition is, I will do the next activity when the item from queue equals to certain value.
For example,
When the “customerName” is “XYZ” → Activities follow
I know the following expression is not correct, but I was trying to write one. Can anyone correct, please?

in_qi_TransactionItem.SpecificContent(“CustomerName”).ToString.equals (“XYZ”).ToString

Thanks a lot!

[fernando_zuluaga]

Hi @Sisay_Dinku

You can use thw switch case activity like this

each case will move to the content you want

Regards!

[Sisay_Dinku]

Hi @fernando_zuluaga Thanks a lot! I have a follow up question. Only customer “XYZ” has one more step (activity) otherwise the remaining steps are the same. Do I write that additional activity (step) on the Case XYZ and the next steps which are the same for all customers outside of the switch activity?
Thanks!

[fernando_zuluaga]

Yes, within each case perform the activities necesary for each case, rest of activities will go outside the switch activity

Regards

[Sisay_Dinku]

@fernando_zuluaga Thanks a lot!