Hope you all are keeping safe
I am working on project based on ServiceNow and there is a need for ServiceNow integration package. My questions is, do I need UiPath Spoke enabled on ServiceNow or just ServiceNow activity pack is good to start with? The requirements are simple… read the incidents and update them through UiPath.
I was able to find UiPath document here - https://docs.uipath.com/marketplace/docs/servicenow-about
What I understood is… If I have to read, update or add incidents/tickets I just need ServiceNow Activity pack installed on UiPath studio. UiPath Spoke is required if we want to give control to ServiceNow to control UiPath (i.e., start job, stop job, etc.)
But, it got me confused. Do I need UiPath Connector for ServiceNow (aka UiPath Spoke) configured in order to use ServiceNow activity pack?
If someone can guide me through what all I need in order to use ServiceNow Activity pack, would be great. Other than Endpoint, Username and Password what else would I need from client?
Appreciate help with this.