Service Now - Fatal exception has occurred. The object {objectName} was not found on the connector. Error code: DAP-DT-2002.

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How to fix Service Now - Fatal exception has occurred. The object {objectName} was not found on the connector. Error code: DAP-DT-2002?

Resolution

Ensure that the connected user, if not an admin, has the following permissions in Service now:

  • read access to sys_db_obj table
  • read access to sys_db_obj.* (all fields on sys_db_obj table)
  • personalize_dictionary role
  • proper crud permissions for any table and actions on that table that the automation will be leveraging