Sending Email in published process stops working

Help Orchestrator
1

Help! The sending of email with attachments stop working but it never throws an error. it just keeps on running. i don’t know why this happened to my process. i tried to restart the computer where i deployed the process and it started working but after a while, the next run it will stop again… please help me i don’t know what to do anymore…

2

@Caithlyn_Saturos

Can you check the Job logs and share us if any error you can see

Thanks

3

@Caithlyn_Saturos, Hi

Which UiPath activity are you using to send emails?

4

hi @Srini84,

There is no any error. The job keeps on running but there is no email being sent.

here.
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5

Hi @SenzoD

The SMTP activity.

6

Add that activity in Try/catch
and then log a message in catch

also keep timeout property to 3000 ms

1 Like
7

Here is the example flow at the end of the process.

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it has kill process for the excel sequence not for the whole main.

8

When i ran it manually in uipath, it does not do these. just when i published it in orchestrator it started stop working at the part where it supposed to send the email with attachments.

9

could it also be because of the machine? or is there really wrong in my process?

10

I have got the same problem… Could you solve it? Thank you!