"Send Mail" error in MS Office 365 Scope

Help Studio
, ,
1

Hi all, I am getting the below run time error in send mail. It seems to complain about the tenant id, but that tenant id is correct.

Microsoft.Graph.ServiceException: Code: generalException
Message: An error occurred sending the request.
—> Microsoft.Identity.Client.MsalServiceException: AADSTS900023: Specified tenant identifier ‘dd5b5d42-c0d3-4ad2-b5f1-60edb3af277’ is neither a valid DNS name, nor a valid external domain.
Trace ID: 36916da3-6bf0-4456-ae6e-6d5ad3496d00
Correlation ID: f053d635-061b-4b58-bc2c-7d91019442c3
Timestamp: 2022-11-08 01:31:22Z
at Microsoft.Identity.Client.Internal.Requests.RequestBase.d__24.MoveNext()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.ValidateEnd(Task task)
at UiPath.MicrosoftOffice365.Activities.Mail.SendMail.d__54.MoveNext()
— End of stack trace from previous location where exception was thrown —
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.System.Activities.IAsyncCodeActivity.FinishExecution(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

2

Hi @Bearcats96

we have to give the email with domain name. From error I feel Domain name is missing while giving the email ID

cheers

3

@Anil_G Domain name is not required for send mail in O365 Scope. As you see from the below send mail activity, there is no place to enter a domain name

image
image384×582 52.1 KB

4

Hi @Bearcats96 ,

Sorry to confuse you. WHen I said domain name I was referring to adding @domain.com in the account section

cheers

5

Thanks @Anil_G. The domain name is there in the email ID under account. What exactly are you referring to?

6

HI @Bearcats96

Please confirm if You are giving tenant ID , Application ID and if the authentication type is username and password then in username with have to give complete email id with domain name(example@uipath.com). if application and secret then we have to give the app secret as well along with others

cheers

7

@Anil_G I use “application and secret” authentication, and I did see all three parameters (application ID, application secret, and tenant ID) are populated.

8

Hi @Bearcats96

Please make sure those values are proper and given to correct fields. If so , then Environment can be ‘Global’ and the services make sure to select ‘Mail’

PS : often people confuse between tenant ID and App ID and populate them in wrong fields. One possibility

cheers

9

Looks like the tenant id was indeed missing one digit in the end after checking with our info sec team. It’s now working.

Thanks @Anil_G for your time!

10

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.