Send hotkey for page down and up not working in unattended mode

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1

Hello,
The process i am working on is goes in the flow where i have a build data table it captures children from the web page using find children activity.
Then it will check if the web page is having more than 10 docs or no if yes then page down - check if next button image exists then - click on that button and this process goes.

So, I am using hot key for page up and down in unattended mode it is not picking it up.
The trial i did was - attach windows then using send hotkey, activate windows too, adding selectors, and by clicking true for sending windows message as well but none are working for my side.

If anyone can help me how to resolve this it would be very helpful. Or is there any alternative solution to this.

The hotkeys are working perfectly fine in attended mode.

Thanks and regards

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2

Hey @Shreya13

I hope you are setting a target selector for the same & also making sure the target selector points to a valid window or div section where the page up or down works.

Thanks
#nK

3

@Nithinkrishna umm I haven’t tried this let me try and let you know.
So the thing I have to implement is the indicator of the whole screen right where the page down works?

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4

Yes @Shreya13

But it depends on the scenarios and app behaviors.

As you know, some apps there are cases where it will scroll when you just click on that section area and pass click or page up/down

So may be thinking of the same here. You can first analyze and understand the behavior manually & then hence add to automation.

Hope this helps

Thanks
#nK

5

@Nithinkrishna in this scenario if we see in attended mode it picks up the first web page docs and check if docs are more than 10 if yes then the keyboard has the pgdn BTN it works that way how we manually do it.

This same i want in unattended mode too

1 Like
6

Hey @Shreya13

Yep, mostly in un-attended the problem may be the focus.

So you can please try giving a selector and let us know if you still face issues for further troubleshooting.

Thanks
#nK

7

@Nithinkrishna i did gave the selector but it isn’t taking that either

1 Like
8

Any screenshots if you can post please…

Thanks
#nK

9

@Nithinkrishna it’s running in unattended mode so by log messages i am able to see it isn’t going true

1 Like
10

Hi @Shreya13,

Try running the robot from Orch. and then open the machine you can take screenshot and provide us.

Thanks

11

Hi @Shikhar_Tandon so I did try did like i was in vdi running the orch, and when this error occurred i logged into the machine but wasn’t able to see the chrome page also, so i assumed these things works in background
Is there any other way?

1 Like
12

Hey @Shreya13

Kindly use the below and do a live stream to verify it live…

Also, only this UI action failing or all ?

Thanks
#nK

13

Thanks @Nithinkrishna I’ll try to use this, let you know and now only this isn’t working rest are working fine.

1 Like
14

Okay @Shreya13

In this case it’s better to try remote debugging which will be far more effective than Robot Streaming.

Anyway you can try both to see if it gives you any clue for resolving the issue

Thanks
#nK

1 Like