Hi @minal.patil, @melanie,
Ok, interesting, there are still several things we can try:
- Try to add isremoteapp=‘1’ to the selector I sent earlier
- You could delete your “broken” activity and create a new “Attach window” activity
- Can you share how the indicating screen looks like?
- Are you on classic activities (“Attach window” activity?) Modern Design “Use Application/Browser” activity might be a solution
- Can you check if the Citrix plugin is correctly installed?
Let me know how this goes, we can investigate further if none of the above works.
Kind regards,
Robert