When click on create case in ServiceNow it gives me an SNNumber on top leftside of menu …
I tried to get SN number through “Get Text” so that I can record each Excel row data into each new case… but its not working as my selector look like this
I tried to use add variable and add argument in place of SNnumber like this but its still not working.
@Latif I see that you are editing the title attribute as well, Can you use * instead of the {{NewKSNumber}} and check, also you can provide a default value to the variable to check if the Selector is highlighting the right element.
I tried with * insted of variable in the Title and its writing the selectore value as BACK
I checked the vale with outpput value… means its not gettting the KSnumber.
Please try to use * for parentid attribute, keep title and aaname as you mentioned with variable.
Even if it not works try to remove parentid attribute completely.
ok let me ask another way…
I want this KS1491446 to replace with variable så that everytime I ceate a new case I will get the new case ID in that variable.