Selector error when running process with Orchestrator 2018.3.1

[a_sfmorales]

Hi all,

We are using the Orchestrator version 2018.3.1 to run process A in a machine but when we want to run process B in the same machine, it faulted with the following error: UiPath.Core.SelectorNotFoundException: Cannot find the UI element corresponding to this selector. However, everything works fine when we’re starting the process manually in the machine, without any selector error. We have tried to change the screen resolution but it still doesn’t work.

If it is helpful, process A uses web browser and process B, SAP application.

Thanks for any help!

[satishkumar]

Hi a_sfmorales,

Can you provide more details on the Selector error that you are facing?. The error description is too generic to get the cause.
If you can rename activities that involve selectors such as Click, GetText with suitable names(indicating the purpose), that should give a clue on which activity is failing.
Screen resolution change may not fix the issue as the problem could be with the Selector attributes.

Blockquote
However, everything works fine when we’re starting the process manually in the machine, without any selector error.

Do you mean that the SAP process executes normally in UiPath studio and fails when run as a robot in orchestrator?

[Tuhin_Samanta]

Hi @a_sfmorales,

Please check following in the workflow:

1. Please check Type Into, Click activity with proper container been used like attach window
2. Is element exist used to check is the application loaded because the behavior of application change from time to time and machine to machine, This is completely need to be taken care during the code development.

Regards,
Tuhin

[a_sfmorales]

Thanks for your collaboration! We managed to find simple solution to this problem: in SAP application, to disable “Run as administrator” property. That allows us to run correctly the process B in the Orchestrator.