Screen resolution varies in production. (VM)

If it drops sometimes then may be the command is sent correctly via orchestrator but nor well received by VM due to some issue? Check the event logs of the VM and you will find if there was any issue with respect to that.

Also, Can you confirm you tried with “Login to console” set to “No”? in robot settings?
Select the Login to Console and then select radio button no, curren tly if that is disabled, it uses default.

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