Whenever I save the email.msg file using the “Save Mails Activity”, I receive the error msg below.
However, if I save the email manually, I have no problem opening the file.
Any thoughts on how can I enable this access or do something to fix this error msg?
PS: I can save with other extensions as .eml but the embedeed body img are lost (see ticket below)
Thank you so much for your suppoort!!
Is there a specific reason to save the email instead you can directly forward it please ?
Thanks for the repply @Nithinkrishna
If I forward the message direclty with the .msg extension I cannot open the attachment as per the image below.
However, If I forward the message with .eml extension, I can open but the embedded body images are lost.
See on the related ticket.
If I’m not wrong, You are using
Send Outlook Mail Message activity ?
And, to save the Email, I am using the save mail message passing the extension I want as the file name.
Here is my original email…
The forwarded Email as below…
It works fine here, So what’s the issue from your side please… hope I’m doing the right thing to reproduce your steps…
@Nithinkrishna Indeed you are.
I tried on different computers and it works.
However, only in the production machine the issue remains. It needs to be something on my enviroment.
Also, on all cases I used the version Mail Activities v1.12.3
I will try to update the office and test it again, at the moment, I amsuing the outlook 2016
But Thnaks a lot!
Even after updating Outlook to 365, the issue remained in production.