Save mail message : cannot open the message

i have use in my process the activity save mail message to save an outlook message in a folder,
after the execution i cannot open the mail message and i have the error below:

Hi rchabbeh,

I know it’s not a perfect solution to your problem but I had the same problem and I tried downloading it as an .eml and it worked. Also if you see some problems with missing info, try getting the files with the exchange activity instead of the outlook one.