I have a process that has been running in production for a year (no code changes in the past year). However, this week it started to fail. When I looked at it robot executing the process. I discovered the robot was not clicking on the save button (it was highlighted, but not clicked) in the Save As Window that pops up. I can manually log into the robot and click on the Save button then it will continue with the process. However, I don’t understand why all of a sudden it stopped clicking on the save button.
I tried running the process on two different robots and the same problem.
Any ideas on what I need to check? Is there are setting for the Save As Window where the Save button is to be clicked?
May be there is input method issue in Click activity.
Open the properties of click activity In the Input method option change to send window messages.
If the robot is attended one, then give the Hardware events as a Input method.
If it is also not working then use Keyboard shortcuts activity and indicate the element and give the Enter as keyboard shortcut.
Thank you for the coding suggestions. However, I was wondering if there are other configuration things to check before modifying the code, especially since this code had been working in Production for over a year before this problem started.
In changing of the selectors we will get the issues like this. In that we have to reindicate the element and do some modifications in the activity properties. Then it will work properly.