SAP Combobox exception: HRESULT 0x80040461

When moving my SAP bot from desktop to Citrix, I get an error: "Select Item ‘ComboBox:’ Exception from HRESULT: 0x80040461. I’ve tried various recordings and get the exact same error code when I get to the activity “Select Item from combobox.” The selector comes back a valid every time.
my Input Item is: the value that I am requesting. in this case “Completed”.

I’ve tried not using the Recorder. no joy. same error.
Citrix Recoder: Same
Basic Recorder: Same
Desktop Recoder: same

BTW: This worked very well, prior to the move to Citrix.

Any Ideas,

TIA… Sky

1 Like

Hello @william.zunis,
welcome in the UiPath Community.

The error number you described means

// MessageId: E_FPC_ESAS_ACCESS_POINT_UNRESOLVABLE
//
// MessageText:
//
// The name of Forefront Protection Manager Access Point Server could not be DNS resolved.
//
#define E_FPC_ESAS_ACCESS_POINT_UNRESOLVABLE ((HRESULT)0x80040461L)

This is the definition from FpcErrorCodes.h from Microsoft.

It seems that the DNS is not working properly, it is not correct configured or the traffic/ports are blocked.

Best regards
Stefan

1 Like

Hi, bringing back old topic, but wondering if you found a solution already.

Just had this error myself, and my problem was that when a preceding activity clicks a button, SAP throws an error/warning, and the combobox is disabled, though the validation is successful, robot still cannot interact with it, and I get that error.
Once I added some steps to deal with the warning, the combobox get enabled again and the selection works as usual.

1 Like

@SSavickas

Hello Sarunas,
thanks for sharing this information.
Best regards
Stefan