Running process from Orchestrator - NU1101: Unable to find package

Hi. Does anyone know why I am getting the error below when trying to start process from Orchestrator:

RemoteException wrapping System.Exception: Failed to install package ‘PlasiraniSaldirani.1.0.12’ —> RemoteException wrapping System.Exception: NU1101: Unable to find package AtoS.Excel_to_Html.Activities. No packages exist with this id in source(s): Go!,,, Local,, Official

When trying same thing through Task scheduler everything is OK - process is completed fine.

Hey @Olivera_Kalinic

Is this packages available in your orchestrator source ?


How can I check that?

Tenant → Packages → Libraries : Search for it !

It doesn’t need to be in Orchestrator if it’s available from an online feed.

@Olivera_Kalinic make sure the server (and user) the Job is running on can access those URLs. Often nuget feeds are blocked for security reasons.

  • Do you have a proxy setup in the Robot machine? (Start → Internet Options → Connections → LAN Settings)
  • Which is the robot version?
  • Are you having an On-Premise Orchestrator?
  • Does your robot have Packages View and Libraries View privileges in your Orchestrator?
  • Which is the robot type on the impacted machine (User mode or Service Mode)?
  • You may try to rename the packages folder to packages_backup in the C:\Users\username.nuget\packages and then retry to run the process from Orchestrator

Tips you may check these articles for proxy: