Robots are failing when run from orchestrator

Help Orchestrator
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1

Hello,

Robots are failing on a specific machine with the below mentioned error when run from the Orchestrator.

Error → System.Exception: Could not start executor. Could not load file or assembly ‘System.Collections.Immutable, Version=1.2.5.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a’. The system cannot find the file specified.

Please suggest.

Cheers

2

@Venkat4

Looks like one of the package is not fully downloaded

Go to machine c:\users\username\.nuget rename the packages or delete

Then the packages would be downloaded again

Cheers

3

this package version is not available in the manage packages.

done. but still receiving the error.

Thanks

4

@Venkat4

that is a dependency…

try to copy the nuget folder from a different machien to this

cheers

5

I dont see this package in any of the other machines.

Cheers

6

@Venkat4

just copy the .nuget folder also should do

cheers

7

Can you confirm the version of the robot that is trying to run the process and the version of Studio you used to build the package please?

8

@Jon_Smith

we are using Robot version and Studio version is 23.10.6.

Cheers

9

Ok, my idea that it could be related to the version being different is out then, thanks for checking.

10

Hi @Venkat4

Upgrade to the new version of studio and published the same process.
Check if this helps :slight_smile: