Robot went to unresponsive state continuously in production server

[prashant1603765 (Prashant Kumar)]

Hi @Naveen_Kumar6

Please follow the below link steps,

Robot is UNRESPONSIVE - Troubleshoot steps

Issue : Robot is UNRESPONSIVE Troubleshoot approach: Please implement the below approach sequentially Approach 1: (To verify if the particular Robot which is Unresponsive is responsive now & shows the heartbeat) Restart the Robot service. ( WIN + R ) RUN -> Services.msc -> UiPath Robot -> Restart. [image] if possible reboot the particular Robot machine. Now verify the behavior of the particular Robot in Orchestrator Approach 2 : (To verify if the particular Robot which is Unresponsi…

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