Hi Joe,
I had a similar issue both on local and Orchestrator when sending hotkeys to refresh (this bot is a few years old and I wasn’t aware of any specific activity at the time). I can’t say for certain, but I think that the CPU simply can’t handle both the refresh and UiPath constantly checking to see when the process has refreshed. My Excels would crash/bot would fail every time.
I got round this by putting a delay snippet in after the refresh of a minute. I think this essentially pauses the bot which allows Excel to refresh “in peace” and is therefore able to complete easily.
This is also hardly ideal, but it’s worked without fail since, even if it adds unnecessary time to each transaction.
Hope this helps, cheers