Robot slow access to share folder

Business Orchestration and Automation
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1

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These few days my Robot had face slow access to the shared network to run the process.
The process failed due to this slow access to modify the file in the shared network location .

Can anyone help on this issue ?
May i know any other method to save the file NOT in the shared network ?

2

@yfbeh

You must get in touch with your network administrator about the slowness. If this is happening randomly not always, its better to use retry scope to perform this operation.

3

@yfbeh

Check the system performance and clear all the temp files and cache. Try connect with your system administrator and also make sure you have good network connection.

4

Hi @yfbeh

An alternative would be to use UiPath Storage bucket as your document repository instead. You could simply fetch the file from the Network Drive, upload it to Storage Bucket, and any manipulation to the file later on can be done by retrieving it from Storage Bucket.

5

@yfbeh

Two options

  1. Use a retry scope or check with IT team to see the issue
  2. Use a ftp service instead of shared drive so that the access is more reliable

cheers