Robot not recognizing windows in second monitor screen


#1

Hello UiPath community

Shortly about setup, I have laptop which is connected to external monitor via HDMI. Dual monitor setup, laptop screen + external monitor.

I recorded Silverlight elements from Internet Explorer window which was on external monitor screen.
Everything works perfectly, except when I move Internet Explorer window to the laptops own screen and start the robot. It doesn’t find/recognize IE window and Silverlight elements anymore. When I move it back to external monitor and start it again, it works fine.

I wasn’t able to find any Selectors or other options which would state Main/secondary monitor. Anyone have ideas how to make it work without depending on which monitor screen it is on?

Error message pasted at the end of message.

Br

{
“message”: "Type into ‘editable text’ : Cannot find the UI element corresponding to this selector: ",
“level”: “Error”,
“timeStamp”: “11:06:34”,
“fileName”: “Main”,
“jobId”: “8537e85b-26f4-4137-84d8-0be6979c93aa”
}


#2

Hello,

See this
Thanks


#3

Thank you for the link. I tried this out, but still the same problem occurs.
I’m running on Windows 7 Enterprise x64.

Br


#4

Hi,
You are sure that you have same resolutions and zoom settings between the 2 displays?
If yes i could not give you other tips.
Thanks