How to resolve when the Robot Execution fails from Orchestrator with Error "Account restrictions prevent this user from signing in" immediately ?
The error message ‘Account restrictions are preventing this user from signing in’ is thrown when an Orchestrator is unable to establish a Remote Desktop connection to a target system i.e the Robot machine.
This error can be caused by your Windows Group Policy which stops it from passing credentials to the remote system.
Resolution: Perform the below steps
- Login to the impacted machine using "Microsoft Remote Desktop Connection" .
- See if a prompt to Reset the Account Password or Account being Locked out is visible and take suitable actions accordingly.