I have a customer that is running most of their applications on a closed network (Secure Zone) where connections from the outside - in is not possible. We are delivering the robots as a service from our network, so orchestrator is not within their network and therefore only open networks are able to receive connections from the orchestrator and robots that we are hosting.
My question is if it is possible that the robot agent, which “lives” on a server within the customers closed network can pull from there? From what I can understand this is difficult because of the licensing of the robot which is sent from orchestrator and to the agent in order to process a job. In this case we need it to be the other way around that the agent (robot) can listen and pull jobs from orchestrator. The connections must be initiated from with the closed network. Is this possible?