Resolution depth & OCR

Hi, I’ve got a question about resolution. In this moment I have a client that have their own machines. this machines has resolution of 1024 x 768 and 8 bits of resolutions depth.

I’m using OCR and my robot is forcing the virtual machine to work in 1920x1080 and 32bits. And the OCR is working very bad.

I’ve put the resolution depth to 8bits, 16bits and also empty. But every time ive put my unattended robot to process this, is going very bad :frowning:

What can I do?