Troubleshoot the "UiPath.MicrosoftOffice365.Office365InternalException: Code: tooManyRetries Message: More than 3 retries encountered while sending the request." error received from the Reply to Mail activity?
When using the "Reply to Mail " activity from the Microsoft 365 package, it fails with:
"UiPath.MicrosoftOffice365.Office365InternalException: Code: tooManyRetries
Message: More than 3 retries encountered while sending the request."
Resolution:
- Use the same account that gets the mail intended to reply to. Example below:
- Use account test@null.com to get mail
- Use account test@null.com to reply to a mail.
Screenshots of how the activities should be configured,