Remote Name Could Not Be Resolved

Remote name could not be resolved when connecting robot to Orchestrator

This error message generally indicates a failure to resolve a hostname to an IP address.

Root Cause: It is not possible to contact the DNS server to resolve the name. Hence DNS query did not return a result.


1. Check that the host name is correctly specified,
2. Verify that there is network connectivity. If you are using proxy in your network, please configure the same in the robot machine using the instruction given in the guide Redirecting Robots Through A Proxy Server.
3. Check the DNS server address is correct, and request assist from local IT team to verify the same if needed.