Hello , I’m trying perform Automation on Email. I have one Excel File and in that i already put the customer mail id , and im tryning to send the mail on this customer mail id(mentioning in my excel ). I want to know about " How can i check the mail is open nd read by customer(in other word i want to know the status of my mail is red by customer or not)?
While sending email, try to capture subject in any excel. then try to enable read receipt in outlook and add email watcher in Uipath using get outlook messages.
if subject in read receipt matches with subject in excel your email is read. else it is not
Im not using outlook here…will this same process work with email:?
Yes, provided you have automatic read reciepts.