After some issues with UIPathStudio 2020 20.6b, I uninstalled and reinstalled it redownloading the .exe, which was version 2020 20.8b.
In case it’s relevant, my 20.6b run into some uninstall issues. It deleted everything from \local\UIPath, except the UIPath Firefox extension, because it was in use. I deleted it manually after stopping firefox. I also deleted the .nuget UIpath packages and the \local\UIPath folder and then executed UIPathStudio 2020 20.8b. But given the error message, it seems like there is some kind of sync issue between UIPath cloud and my local installation.
But after launching the app and login in with my UIPath Cloud account, I got the “Cannot acquire a license” message.
Here are some additional information that might be of help:
I have a robot that is “Unresponsive” and “Studio Pro Floating Robot”. I cannot do anything with that robot.
I cannot delete my machine from Orchestrator. My machine is counted as unresponsive, and display the old version (20.6).
It somehow has an active session.
Here are my robots usage and license info from Orchestrator cloud:
I failed to find any “reset” option anywhere, or anything that’d allow me to solve this problem.