Jim Walker is director of public sector marketing at UiPath.
In the United States (U.S.), there are some 18,000 cities, 3,100 counties, 50 states, and 400 federal organizations and they all have a growing challenge. While open, transparent, and citizen-driven government really only started in 1967 today we have come to expect it.
In 1967, the U.S. Congress enacted the Freedom of Information Act (FOIA). Its intent is to ensure citizens know how their government governs. Federal agencies must disclose any information requested under the FOIA. Exceptions apply only when the information falls under one of nine exemptions. These exemptions protect interests such as personal privacy, national security, and law enforcement. Few would argue this is not a positive law that informs us all. To provide this openness the federal government spends $550 million asking nearly 5,000 full-time employees to full fill FOIA requests. Yet the backlog of FOIA requests continues to increase by 30%.
This is a companion discussion topic for the original entry at https://www.uipath.com/blog/how-rpa-robot-helping-accelerate-foia-response-times