Recording is not working

[Sharma_Sania]

Hi,

I want to create a workflow with screen recording, but it is not working as expected. My laptop turned into hung state. Please help.

Thanks,
Sania.

[Hiba_B (Hiba Beldi)]

Hi @Sharma_Sania
Would you mind giving more explanation on the situation ?
What is the version of UiPath Studio used ?
What were you trying to record: a webapp, an element in Windows environment, in citrix, … ?
Have you tried all the recording options, and the result is the same ?

[Sharma_Sania]

Hi @Hiba_B,

Thanks for the reply. The version is 2021.2.0-beta.44. Also, I want to update this to latest version but it is not working.
I am trying to record in a web app and tried all the recording option, but yes result is same. Kindly help.

Regards,
Sania.

[Hiba_B (Hiba Beldi)]

To updgrade to the latest version, do you go to manage packages and update all the packages ?

What is the error message if you can’t upgrade ?
Is there an error displayed when recording before your computer freeze ?

[Sharma_Sania]

Hi @Hiba_B,

I already updated all the packages as you mentioned above.
PFA the error message snapshot.! and I am trying to upload the text file but its not allowing me to upload.

Regards,
Sania.

[Hiba_B (Hiba Beldi)]

Ok, then it would be great to copy paste here the content of the “Details” in the error pop-up

[Pablito (Pawel Wozniak)]

Hi @Sharma_Sania,
Could you provide us with more details about the OS, .Net version maybe some logs?

[Sharma_Sania]

Hi @Pablito,

The issue is resolved now. Thanks for your time.