Receiver unable to see the screenshots attached in the Emailbody

We were sending it to both outlook and some client mails. But it is not working both the places,But when sending to yourself it is working :slight_smile:

Fine then we need to check with other end user outlook settings and I hope itโ€™s not the issue with activity we have used
As per this
https://support.microsoft.com/en-in/help/2638687/pictures-cannot-be-displayed-and-are-shown-as-red-x-in-outlook

Cheers @Yaswanth1995

  1. Are you using โ€˜imgโ€™ tag to embed the image?
    If yes, where is the image located?
    Is it in your local pc or you have upload the image to cloud?

Please note:
Using โ€˜imgโ€™ with local image makes the image not appeared in receiver email.

But now it is in under testing buddy, and i am just sending it to my manager email though both the accounts were same itโ€™s not working either.

1.Yes i am using image tag to embed the image.
2. It is in my local PC.
3. No i have not uploaded to cloud.

Note : Could you help me to upload them in cloud.

Thanks in advance @ alexologica.

Small Doubt @ alexologica, Will it automatically replace the image in Colud every time we take screenshot.

Do you have cloud server?
If not, my suggestion is

  1. Use content-id
    How to add the images in SMTP mail body
    or
  2. Convert the image to base64 string
    https://www.campaignmonitor.com/blog/email-marketing/2019/04/embedded-images-in-html-email/
    And use <img src="data:image/jpeg;base64,ImageInBase64String >

@alexologica Ok let me check it once and i will get back to you if i had any doubts.
Thanks a lot for your valuable time buddy :slight_smile: .

No worry, good luck!

Hi Good Morning @alexologica.

It is working for all my colleagues but not for my manager email. can you help me why?

Is there any difference in outlook setting with others and yours
@Yaswanth1995

They were using 2010 version and i am using 2016 is that an issue?
@Palaniyappan.

Hmm not so
I just had A doubt on it
Kindly check once directly with the settings between them
Cheers @Yaswanth1995

@Palaniyappan Buddy the problem with Version they were using, When they opened the same mail in web it is working.

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