Reason why you can't open Studio when Orchestrator is down

I’m quite puzzled as I am able to open Studio which Orchestrator to which my robot is connected is down.
My colleague is connecting to the same Orchestrator and is getting login screen where he is asked to provide Orchestor URL and Machine Key.
The only difference I know of it that I’m using Studio Pro while he has regular Studio license.
Please could you let me know what is the reason behind this.

Hi @mateuszmacheta

What is de indication that you are getting in your Assistant (when you hover over the status icon)?

I don’t remember exactly, but probably something like “Disconnected” and red circle icon.

Could you try connecting to Orchestrator from Assistant? Does it throw any particular error?

You should also have an option in the Assistant to connect using your machine key, if you prefer.