Reason why my Send Outlook Desktop Mail Message Activity says timed out

[Ys_Zyd]

Hi all

I have created an automation. It worked well at the beginning, but after the first day. It keeps saying as follows: Send Outlook Desktop Mail Message: The operation has timed out.

Can anybody figure out?

[ashokkarale]

@Ys_Zyd

Follow this KB

Troubleshooting Error "Send Outlook Mail Message: The Operation Has Timed Out."

Get Outlook Mail Messages activity is giving operation timeout in unattended mode. We are getting error while running robot from Orchestrator. The error says: "Send Outlook Mail Message: The operation has timed out. " Not able to send Outlook messages instead showing errors with time out and not getting connected. Resolution Since this behavior can be caused by various, multiple factors, the below recommendations span across various areas of implementation. Upgrade the UiPath.Mail.Activities pa…

[Ys_Zyd]

Here is what the diagnosis tool says but I cannot figure it out.
Can anyone interpret?

in Main.xaml
at SendOutlookMail “Send Outlook Desktop Mail Message”
at Sequence “Main Sequence”
at Main “Main”

System.TimeoutException: The operation has timed out.
at UiPath.Mail.Activities.Extensions.TaskExtensions.TimeoutAfter(Task task, Int32 timeoutMs)
at UiPath.Mail.Activities.SendMailActivity.ExecuteAsync(AsyncCodeActivityContext context, CancellationToken cancellationToken)
at UiPath.Shared.Activities.AsyncTaskCodeActivityImplementation.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Shared.Activities.AsyncTaskCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Shared.Activities.ContinuableAsyncCodeActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at UiPath.Mail.Activities.BaseMailContinuableAsyncActivity.EndExecute(AsyncCodeActivityContext context, IAsyncResult result)
at System.Activities.AsyncCodeActivity.CompleteAsyncCodeActivityData.CompleteAsyncCodeActivityWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

[Yu_Wang (Wang Yu)]

Use c# code with Microsoft.Office.Interop in “coded workflow” directly.
Don’t use the activity.

[SorenB (Søren Schytz Birk)]

Hi @Ys_Zyd

Could you check the setting for Programmatic Access in Outlook.
It can block automations, based on how well your anti virus is up-to-date.
You could try and disable the setting.

You find it here: Files → Options → Trust Center
Click Trust Center button → Programmatic Access

Regards
Soren

[Dhruba_Jyoti_Kalita]

The stack trace is basically saying the failure is happening inside the Send Outlook Desktop Mail Message activity itself — not in your sequence logic. Can you try below steps:

1. Update UiPath.Mail.Activities package
2. Make sure Outlook is fully opened and responsive before this step runs