I am facing an issue in an Orchestrator - Queues, where the same item- ‘ABC’ is adding multiple times in Queue, when a task with item- ‘ABC’ is processed in Action Center. The item is getting added twice or thrice in Queue as shown in the screenshots below.
I am facing this issue from last 10 days and this is not happending daily but on random days. This seems very strange and unable to figure it out. Please help me to resolve this issue and let me know if there any actions to be performed to get rid of this.
Very much appreciated for your response !! Thankyou in advance
It’s a human in loop process, where the bot adds the task to the Action Center and SME validates the data of task and submit. After submitting the task, the data will be stored as an item in Queue. Here the issue rises, after submitting task by SME, I am seeing the queue item multiple times from the same Task.
For Example,
In Action center, if one ‘Task’ consists of three fields ID=1, NAME='ABC & AGE=21 where ID is the reference key. Once this task is validated and submitted by SME, the bot is adding the item ‘ID=1’ multiple times into the Queue.
The issue you are facing in UiPath is likely due to a misconfiguration in your workflow. It seems that the bot is adding the same ‘Task’ data multiple times into the Queue after it has been processed in the Action Center. This duplication could be caused by an incorrect looping or logic condition in your workflow. You may need to review and modify your workflow to ensure that the ‘Task’ data is added to the Queue only once.
The code has been running since past 2 years, never faced this issue and the code hasn’t changed. I have been observing this issue from past 10 days that to not reguraly but on random days. As I said, today there is no issue of duplicates in Queue but yesterday it was.
