Real problems clicking on buttons in Crystal Reports with UI Path

Bot doesn’t seem to recognize the right arrow to select in Crystal Reports.

This is where all the issues lay. I am asking the robot to click on that arrow and it never recognizes even though it looks like it (in green) that is active.

If I click on the list itself I get scripting errors and it locks up my entire computer for like 10 minutes

@jwetherin

Check if there are any short cuts

Also is it a desktop app?

Chhers

Are you using hardware events? Simulate? Send Window Messages? Whichever you’re using, try the others.

Yes, I click on the application on the desktop. I couldn’t find any short cuts to simulating the arrow key

Nope. I am just trying to have the bot navigate through the page in the screenshot which will allow me to “view” the SQL that I need to take out and put into a file.

Your answer doesn’t make any sense. You must be using one of the input methods in your click activities, and I’m asking which one you’re using and suggesting you try the others.

Yea I was not good there. I’ve tried two of them. Simulate and Same As Browser, Ill try the others as you suggest.

Yea the window event changes didn’t do anything, it’s like that click arrow isn’t even there, that’s how the bot is acting at least.

There is no “same as browser” there’s a “same as use app/browser” but that just means it inherits the setting from the Use App/Browser activity so you’d have to look at the input mode for that activity.

Are you able to indicate that button with UI Explorer? Did you try changing it to Active Accessibility under options? You could also use ComputerVision.

Yea the explorer can easily locate the arrow, i select it, its green. I’ve tried all kinds of different things in options, trying to use an anchor, fuzzy selector, image, etc. Again, acting like that arrow does not even exist.

I didn’t see Active Accessibility right off hand

@jwetherin

can you show a screenshot of the properties of the click

also try with hardware events in input method

use strict selector

in ui explorer goto options-> ui frameworks → active accessibility and indicate

cheers

@jwetherin

the screenshot does not show target details at all..also ass suggested try to use the options given above

cheers

Made those changes on strict selector and still the same. Like the button does not exist.

@jwetherin

hardware events too?

did it fail or it did not click and went forward?

ideally ahrdware events if not not found it would fail

cheers

Yea I changed the settings to hardware events in properties. It just didn’t seem to “see” that arrow, which is clearly a clickable item. I mean it “fails” for sure, after it fails to “find” the arrow.

@jwetherin

  1. Image is really not viewable
  2. try using only strict removing fuzzy and all

is it a pop up? if so then you need to use a separate useapp/browser

cheers

I thought about the pop up thing, but it accepts my hot keys (tab) and (enter) just to get to the point where I need to then CLICK the arrow. I don’t know or not, but does the click and hot keys get handled differently?

@jwetherin

there is no harm in trying

again hotkeys depends on event type as well

cheers