Read PDF with OCR - Access is denied

Dear Community,

I want to read a (not readable) PDF-file with the “read pdf file with OCR” activity. When I run the process in my Citrix environment I got the following notification:

“Read PDF with OCR - Access in denied”

When I run the process outside the Citrix environment the process works properly. What can I do to get this process running within my Citrix environment?

Thanks,

Thomas E.