Read downloaded email attachment

Hi,
I am able to download the attachment but when another application is trying to invoke excel file it is throwing error
“Excel application scope : Excel cannot access ‘Desktop’. The document may be read-only or encrypted.”

Please suggest how can we solve this issue?

Thanks,
Anjali

What happens when you try to open the file manually?

Did you check the user permissions for that file/folder and properties of Excel file? Is it happening same for another excel file in the same folder (desktop)?

Hi,
When I have opened that file manually it was opened in normal mode(no issues).