when you are raising a ticket you enter the license code ,kindly look at your license code(any number missing or mismatch) as once you enter the valid license code and validate it
it automatically fills in the associated end organisation name(its not an editable textbox )
Hence try once again with valid license code
For anyone else experiencing this issue - the fix was on UiPath’s side - Reach out to your sales rep or your Customer Success contact and they will get the right people involved.