Rack-Zone Awareness Not Working

When enabling Rack Zone Awareness in Redis and specifying a Rack Zone ID, no error is thrown but the Redis page does not update. Checking the HTTP request in the browser debugger shows a 409 error.

Issue Description: When enabling Rack Zone Awareness in 'Redis' and specifying a Rack Zone ID, no error is thrown but the 'Redis' page does not update. Checking the HTTP request in the browser debugger shows a 409 error. More information can be found about Rack Zone Awareness .


Resolution: If this feature does not seem to be working, make sure that the requirements outlined in the Rack Zone Awareness link are met.

It is not required that this feature is enabled. It is a 'Redis' feature and is intended for additional availability in case of a failure. It is meant to be used when Redis instances are on physically different racks for the purpose of better high availability.