QueueProcessingRecords/UiPathODataSvc.RetrieveQueuesProcessingStatus does not return accurate counts

Our RPA developers are reporting that they are not seeing the Remaining count of queue items reflecting the actual number of New transaction items in a queue. Our orchestrator was recently updated from 19.10.X to 2020.10.X

One new item is in the queue:

but none are shown as remaining:

It seems the call to QueueProcessingRecords/UiPathODataSvc.RetrieveQueuesProcessingStatus is not returning an accurate count. Are the statistics returned by this call the result of a timed job?



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Hi @cclements,
Please report issue to our Technical Support.

Does anyone happen to know what internal UiPath Orchestrator job updates the QueueProcessingRecords table?

I see there is a CRON setting for this in the Orchestrator.dll.config.