Queue status Changes

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1

Hi,
When I add a queue item it is in New state.
When Get Transaction item it is in Progress.
In Progress item goes to abandoned in 24 hours.

  1. So what happens to abandoned queue item?

  2. Also what happens to a failed queue item?

  3. Can I delete queue items when the queue has a) unique reference b) no unique reference. In what states can I delete queue items a) with unique fererence b) with no unique reference

  4. In order for the queue item to be set retried status does the retry option queue need to be set?

Thank you,

2

1)Abandoned queue items are not picked by default as its name suggests it is abandoned.

  1. Failed queue items are marked and their reason and type of failiure are added in the details.

Depending on how your orchestrator and queue is configured. Queue items are deleted after that time.

  1. Yes you can delete queue items with unique reference as well as without unique reference

  2. If you want to use auto-retry then yes it needs to be enabled you can also use max no of retry in config

3

@A_Learner

  1. Abandoned items status change to abondended after 24 hours of being in ‘in progress’ and you would not see any details as no details are added to the queue item other than specific content
  2. Failed items remain as failed in queue …if retry is enabled then a new item with same details is added again and failed item changes to retried status
  3. You can delete any queue item except for an item in ‘in progress’ state…
  4. It is not mandatory…if it is enabled then failed items are automatically set as retried …if retry is not enabled then if you click on retry item
    Manually in queue even then the status of current item sets to retried with new item getting added again

Cheers

4

Thank you, @Anil_G

In order to not to lose Transaction Processing with “Abandoned” or “Failed” items, can I delete them in the Queue with Unique Reference?

If I delete, can I re-add them to queue with Unique reference?

Is there any other work around for not losing “In Progress” or “Abandoned” or “Failed” items?

Thank you,

5

Also, when you say re-try enabled, does it mean retry enabled while creating the queue. If re-try enabled from the config file with no queue retry set in orchestrator does the status go to retried status?

Thank you,

6

Thank you, @muktadir

Specificallt if queue retry not enabled, and if max retry number in Config is set, does the queue item gets status as retried?

Thank you,

7

@A_Learner

You can delete them and readd in unique ref…

As of now no other way…unless you change the reference

In progress if left will anyways change to abandoned

Cheers

8

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