Queue Manager in Orchestrator

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1

Question regarding queue in orchestrator, after the dispatcher, sends the data to the queue, the status changes from New to In Progress after a couple of minutes without running the Performer. Has anyone experienced the same thing? What did you do?

Actions:

  1. Check if there were any robot used the same queue name. -No

  2. Tried to rename the queue name, same behavior happened.

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2

@Juliene

I didn’t get your issue

From the Screenshot I can see that the process struck in Inprogress for 4 hours, Is it that long?

If not then check the logs and investigate the cause of struck

Hope this may help you

Thanks

3

My issue was after sending the data to the queue, the status was “NEW” but after a couple of minutes, without triggering the run button for the performer it turned to “IN PROGRESS”. Weird behavior, the expected state should be “NEW”

4

@Juliene

Check if you set Queue Trigger as below

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Hope this may help you

Thanks

5

I’m using the 2019 orchestrator version. Could you please help me where I can find the Queue Trigger?

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6

@Juliene

Can you check in Schedules Tab

Hope this may help you

Thanks