I’m having an issue where, when I specify a URL and open it in the Edge browser, it keeps loading indefinitely. I need to refresh the page to access it normally. Does anyone know what might be causing this?

HI, UiPath guy replied about the issue in the following post. It may help you. [image] Edge browser shows blank page and tab is showing "Loading..." Activities Hi @jacchr , You are right, this issue is related to the Edge browser update to version 128.0.2739.42. Severa…

Hi @ChenSiXing , Here are some steps you can try to resolve the issue: Browser Extension Issues: If you’re using the UiPath extension for Edge, ensure that it is correctly installed and up to date. Retry Mechanism: This involves attempting to load the page again if it fails the first time, wh…

Hie @ChenSiXing try with refresh activity [The image shows an automation workflow that opens a browser to "google.com" and refreshes the browser page. (Captioned by AI)] Cheers Happy Automation

I have installed the browser extension correctly. In fact, this issue only started appearing last week,everything was working fine before that.

Yes, I’m using it now. I just want to understand why this issue is occurring.

@ChenSiXing San can’t tell the error without seeing it … cheers

HI, FYI Same issue is reported in the following topic. There might be something changed in Edge… [image] ブラウザを開くのアクティビティが正常に開けない Activities ずっと利用しているアクティビティ「ブラウザを開く」ですが、 8月25日より動作が正常終了にないことを確認しました。ブラウザを開いた後にページのダウンロードがなく、「読み込んでいます」画面のまま何もない状態になっています。何分か待機しましたが、動かずに…

Apart from the page constantly loading, there don’t seem to be any other errors…

Yes, this is the same issue I encountered, but it seems there’s no other solution besides refreshing the browser.

@ChenSiXing then try with other browsers also. and check have you encounter the same issue or not … might be some glitch in Edge browser…

You’re right, it works fine when I open it in Chrome. I wonder if this issue will be fixed later on. I have many processes, which means I have to add a refresh action to each of them.

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Yoichi (Yoichi) August 29, 2024, 1:01am 17

HI,

UiPath guy replied about the issue in the following post. It may help you.

Regards,

Topic		Replies	Views
Process does not load page Edge browser on VM, but ok in Orchestrator Robot robot , question , unattended , unattended-robot	2	110	August 27, 2024
Edge browser shows blank page and tab is showing "Loading..." Activities browser , uiautomation , activities , studio , bug	3	1160	September 1, 2024
Open Browser Activity, gives a white page, chrome; edge same happens Activities uiautomation , bug , awaiting_user_response	8	2196	December 12, 2025
Edge Extension Crash Studio studio , question , extension	9	2093	February 4, 2022
Edgeブラウザバージョン 128 へアップグレード後にUIAutomationでの自動化で問題が発生するナレッジベース browser , uiautomation , activities	0	1236	August 29, 2024

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