This is my first post in this forum, so i first want to thank everyone for their great inputs! Helped us a lot so far, and i hope you have some advise for the following problem too! We hope to give something back if we get further in our experience.
We designed a process, and published it to the orchestrator. We changed something in the process, and published it again. We Updated the Process in the orchestrator. Like this, we did several times.
As the process was getting more detailed, we recognized several unlogical things going on… But the failure-finding ist difficult, because the process is now acting different, always depending on where you start the process from…
For example: at the start the Bot (unattended) needs to check if there is a specific Email “unread” in the Mailaccount. If not, the process is aborted.
We started the process from Studio: works fine
We started the process from orchestrator: Process can not find the email (which is there ofcourse)
We started the process from a different server with studio: process works fine
We started the process again from orchestrator without changing anything: process is fine.
(this is just for understanding, not the only tested order,)
Another thing we recognized: in the process there is a list of Names in a ExcelSheet, who are the recievers of a email. For testing i deleted 4 of 5 names, and just let my name in the list. again we published the process, and updated the version on orchestrator… but the process did send the email to the 5 names. we could repeat the process several times.
so we think, there is a little thing we are doing wrong, concerning updates to orchestrator. as we work from several studio clients, going to the same folder for the process, that could be a reason. but we need help to find out what exactly is wrong.
Thank you in advance for your help!