Publish of Process project to Orchestrator failed. An error occurred while sending the request

When does this error "Publish of Process project to Orchestrator failed. An error occurred while sending the request" happen and how can it be resolved?

Issue Description:
Users may encounter an "Error: Publish of Process project to Orchestrator failed. An error occurred while sending the request," when attempting to publish a workflow from Studio to Orchestrator.

ErrorMessagePublishProject.png



Error Message:
Upon encountering this issue, the subsequent error message will be documented in the Studio logs (which can be found here: %localappdata%\uipath\logs). The error message highlights a problem with parsing value during the Json reading process.

09:26:05.8403 => [ERROR] [UiPath.Studio.exe] [28] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0.
   at Newtonsoft.Json.JsonTextReader.ParseValue()
   at Newtonsoft.Json.JsonTextReader.Read()
   at Newtonsoft.Json.JsonReader.ReadForType(JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
   at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
   at UiPath.Studio.OnlineServices.Services.ConnectionSettingsService.d__20.MoveNext(), HResult -2146233088
09:26:06.9059 => [ERROR] [UiPath.Studio.App.Logging.OutputLogger] [23] Error: Publish of Process project to Orchestrator failed. An error occurred while sending the request.
09:26:06.9059 => [ERROR] [UiPath.Studio.exe] [23] Error: Publish of Process project to Orchestrator failed. An error occurred while sending the request.



Root Cause:
This problem generally arises if Studio is connected to the Orchestrator, but a lapse or disconnection in the internet service occurs. As a result, while trying to publish a project, users are presented with the error: "Error: Publish of Process project to Orchestrator failed. An error occurred while sending the request."


Resolution:

  • Disconnect and then reconnect the Robot to Orchestrator.


In most cases, this should resolve the issue by re-establishing the connection. Always ensure that the internet connection is stable before attempting to publish a project to Orchestrator.