We have so many inquiries that online activation fails because customer’s internet environment requires proxy settings. I would say 50% of Japanese customers requires proxy. On behalf, we must ask customer to do offline activation, but it is troublesome. Even worse, offline activation actually causes many other inquiries. I know Orchestrator’s centralized licensing can help this, but customer tend to start with 10-20 attended robots with no Orchestrator.
As for resolution, why don’t we provide this kind of small dialog to configure proxy settings for activation?