Production environment error

Help Robot
,
#1

I developed my robot in a test environment, when I put it to run through the orchestrator in the production environment it presented the following error:

The graphic interface element corresponding to this selector cannot be found - RemoteException wrapping UiPath.Core.SelectorNotFoundException: Não é possível encontrar o elemento de interface gráfica correspondente a este seletor: —> RemoteException wrapping System.Runtime.InteropServices.COMException: Não é possível encontrar o elemento de interface gráfica correspondente a este seletor:
at UiPath.UiBrowserClass.Find(String bstrSelector)
at UiPath.Core.Browser.Find(Selector selector, IPlaceholderResolver placeholderResolver)
— End of inner exception stack trace —
at UiPath.Core.Activities.ScopeActivity.OnFaulted(NativeActivityFaultContext faultContext, Exception propagatedException, ActivityInstance propagatedFrom)
at System.Activities.Runtime.FaultCallbackWrapper.Invoke(NativeActivityFaultContext faultContext, Exception propagatedException, ActivityInstance propagatedFrom)
at System.Activities.Runtime.FaultCallbackWrapper.FaultWorkItem.Execute(ActivityExecutor executor, BookmarkManager bookmarkManager)

#2

is your production environment running in a VM? typically, this happends if you have a click activitiy the is not using “simulate click”. please check that out.

1 Like
#3

yes both environments are on VMs.

But is it necessary to check all click activity?

#4

Not necessarily. because simulate click does not work on everything. You can check first where the issue is being encountered. Maybe you have screenshot of the issue?

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#5

not because I ran the orchestrator, only this error appeared while running in the production environment.

Do you need to include packages in this environment? or is it not necessary?